Request Receipta account deletion

You can request deletion even after uninstalling Receipta. Email developer@tandlhealthservice.com.au with the subject “Receipta account deletion request”. Identify the Google or Apple sign-in email associated with your Receipta account; for Apple private relay, use the address shown in your Receipta account. Do not send passwords, verification codes, session tokens, API keys, purchase tokens or customer documents.

Ownership verification

Our support team replies and verifies account ownership through the registered account address or an appropriate account-verification process before deleting data. If your request comes from another address, we may require further proof of ownership. Sending an email alone does not immediately delete an account.

What deletion covers

Deletion closes your Receipta account and removes its identity, sign-in sessions, current cloud ledger records and known cloud attachments. Background cleanup may continue for late files. Minimal deletion/security coordination records and one-time trial identity digests and original-window proof may be retained to complete cleanup and prevent repeated trials. We confirm the outcome or explain any pending cleanup and necessary retained records in our reply.

Local records and exported backups on your devices are not erased by this cloud account process. Apple and Google Play subscriptions are separate: cancel them in the relevant store to stop renewal. Keep any records you need before requesting deletion.